Feed Hub: CRM data from messengers.

Automate Field Force or create self-service in days. Let your clients, partners, or employees manage data in Creatio CRM and other backend systems in their Telegram or FB Messenger app.

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WITH FEED HUB YOU GET:

MOBILE INTERFACE

Fully adapted for mobile devices application that can be used as Self-Service for clients or Field Force for remote employees.

Interactive capabilities

Interface for be-directional communication with customers and partners to keep them informed and to get a quick response.

USER EXPERIENCE

Native Telegram and FB Messenger interface that allows you to onboard users fast. They will learn to process orders, requests, and tasks in minutes.

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FIELD-FORCE:

Feed Hub can speed up the automation of support, service, and delivery companies with a lightweight solution for order and task management processes. By implementing the solution, you do not need to buy full licenses for each user to provide subcontractors and employees in the field access to important data in the Creatio.

Manage personal and group tasks and orders
Leave comments, collect detailed information
Check-in with the ability to collect geolocation data
Upload documents and photos to confirm order execution

SELF SERVICE SOLUTION:

Self-service solutions can dramatically increase the quality of service and reduce the cost of service for b2c companies. Customers are ready to use self-service solutions if it has all the necessary information in hand with interface adapted for mobile devices. Our solution allows you to cover most business and customer needs.

Access to personal information in Creatio
Let your customers create orders and track fulfillment
Registration for event or training
Billing notifications and payment processing

benefits:

The platform for robust chatbot development brings many benefits:

Data collection from third-party platforms to provide a single source of information for customer

Native integration with Creatio, so there is no need to develop APIs or processes on Creatio side

Ability to create custom notifications, reminders, and schedules

No need to install additional applications on the user's smartphone